Verbs, Ltd.
Portfolio: Century Online Help

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Industry: Insurance
Category: Application Help
Technology: HTML, Javascript, DHTML, Desktop Publishing
Tools: RoboHelp, HTML, Notepad, Microsoft Word, Adobe Acrobat
A b o u t   t h i s   P r o j e c t

Verbs, Ltd. developed and wrote an application help system and quick start guide that enables insurance agents and underwriters to issue and manage insurance policies.

The application help system and quick start guide improved customer communications and decreased calls to Century Surety's Customer Service Department.

A c c o l a d e s

Rodney Gleghorn, Application Development Manager, Century Insurance Group... "We selected Verbs Ltd. to prepare end-user documentation for Century Online, our flagship business-to-business web portal. Verbs Ltd. delivered exactly what we needed, when we needed it. After this excellent experience, I will not trust anyone else with our documentation needs."

Paul H. Fuller, ARM, Senior Underwriting Application Analyst... "We are extremely pleased with the service and quality that Verbs, Ltd. has provided to us. They effectively evaluated our products and business needs, then promptly delivered a first-class help system. Working with Verbs, Ltd. has been a very positive experience, and I recommend them to anyone."