What we do

Service Overview

• instructional design services

• methodologies and standards

• elearning

• responsive elearning courses

• gamification

• short-form video

• responsive single-sourced content

• technical writing

• content localization

• Print-on-Demand services​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Business Categories

Odds are, we know your business because we have completed projects for companies in the following ​business categories:

Oracle Enterprise Resource Planning (ERP) • business-to-business insurance web portal • metals manufacturing • online services • web-based chat • forums • automobile manufacturing • health care • web channel applications • restaurant operations • education and training programs for Quick-Service Restaurant (QSR) employees • banking • financial card services • Traffic Data Management • switchgear • service capability models • law enforcement • power and thermal management • trading partner supply chain portal • web-based State Campaign Finance Contribution System • state and federal government

Our Approach

EXPERIENCE

Identifying the Best Approach​​​​​​​​​​​​​​

We are comfortable working within your existing instructional design model, such as ADDIE, SAM, and AGILE models. We also enjoy working with teams to create a custom approach. Here's an example of a recent approach that we used for a client.​​​​​​​

STEP 1 - ANALYZE​​​​​​​​​​​​

Gain an understanding of the business goals and the needs of your audience. Identify what your employees need to learn. Discuss how to improve information and training opportunities.

STEP 2 - PLAN

Provide a training approach. Establish methods to collect, develop, review, store and distribute training material. Provide a development schedule.

STEP 3 - ORGANIZE, DEVELOP, REFINE, PUBLISH

Develop engaging and memorable elearning and documentation. Provide games, interactions, stories, short-form video and pop questions. Provide opportunities for students to practice what they have learned.

STEP 4 - EVALUATE AND CONTINUALLY IMPROVE

Review and improve upon successes and determine next steps. Provide material update services based on a maintenance schedule.